Failed hard drive, dead SSD, broken RAID or a memory card full of photos that vanished — our engineers recover it. Every device diagnosed free, every job on one fixed quote, and most of them no fix, no fee.
Your device goes in, an engineer's diagnosis and one fixed price come back — the decision stays yours.
Never pay to find out. The diagnostic is always free, the quote is fixed before any work starts — see our data recovery prices.
Whether it's a snapped USB stick or a multi-drive enterprise array — pick your device below for the detail, or ring and tell us what happened.
Whether it's clicking, beeping, refusing to spin up or simply never showing up, a…
Solid state drives don't fail like hard drives — there's no warning click, just a…
NVMe is the fast storage in today's laptops and PCs — and when an M.2 stick fails, it…
Wedding photos gone mid-shoot, a card the camera abruptly wants to format, a microSD…
USB sticks carry dissertations, company accounts and years of family photos — then…
Dead on arrival, stuck in a boot loop, dropped down the stairs or introduced to a cup…
Home towers, office workstations and all-in-one PCs — when a desktop stops booting or…
A folder with a question mark, an endless white screen, or an iMac that simply won't…
MacBooks fail quietly — no clicks, no warnings, just a machine that won't charge or…
The drive holding the backup is so often the drive that fails. Knocked off a desk,…
Your NAS quietly held everything the family or business relied on — until a drive…
Footage of an incident, a break-in or an insurance dispute — and the DVR has failed,…
A degraded array limps on until a second drive fails, a rebuild goes wrong, or the…
When shared storage fails, everything attached to it goes down with it. We recover…
A note demanding payment, files renamed with a strange extension, and a business or…
A blue screen demanding a 48-digit key you've never seen, standing between you and a…
A departing employee, a laptop handed back suspiciously empty, and a business that…
Ring 0800 689 0668, or run the free online diagnostic and tell us what happened.
Send it tracked and insured to our Guildford receiving location.
Inside 2 working days of arrival you'll have the fault, what's recoverable, and the fixed price in front of you.
Say yes to the quote and your recovered files travel home on an encrypted drive.
Most customers post their media to us tracked and insured.
Sending a drive from a computer, laptop, MacBook, iMac, CCTV / DVR or server? Please remove the internal hard drive or SSD and send us just the drive — we don't provide an internal drive-removal service. We don't recover storage soldered to a motherboard (e.g. Apple Silicon Macs and some thin laptops) — only drives that can be removed and sent to us.
↓ Print the booking-in & shipping form (PDF)
Mark the package for the attention of Guildford Data Recovery and we'll call you as soon as we diagnose your media.
Not sure what to send? Call 0800 689 0668 first or use the free online diagnostic.
"External drive with years of family photos suddenly wouldn't mount. Posted it on the Monday, had the diagnosis by Wednesday and everything back the next week. Honestly worth every penny."
Rachel T · Weybridge"Our office NAS dropped two disks and the IT firm wrote it off. These guys rebuilt the array and recovered the lot — invoices, CAD files, all of it. Genuinely saved the business."
Mark H · Feltham"Snapped USB stick with my dissertation on it, two weeks before the deadline. Connector repaired, then an email saying every file was there. Fast, honest and clearly explained."
Amy W · EghamPost-in service covering Staines, Spelthorne and the surrounding Surrey and west-London towns — and the rest of the UK via tracked next-day post.
Free diagnostic, fixed quote, no fix no fee — start now or call the freephone.